Documentation

Learn how to use Salestrics

Guides for customers and workspace admins — from your first sign-up to pipeline, Connect, Assistant, and billing.

Admin

The Admin app is where workspace administrators manage the organization, people, access, and billing.

Open it: App Launcher → Admin, or go to /admin.

You need admin permissions to change org settings, add users, or manage billing.


Admin home

Route: /admin

Quick overview of your organization — seat usage, recent users, and links to common tasks.


Organization

Route: /admin/org

Tabbed hub for org-wide settings:

TabPurpose
OverviewSummary and shortcuts
Company profileLegal name, address, branding fields
ContactsOrg-level contact records
Plan & usageCurrent plan summary and meters
SecuritySecurity-related org settings

People and access

Route: /admin/users

AreaRoutePurpose
Overview/admin/usersHeadcount and department breakdown
Directory/admin/users/uSearch users, add members, seat meter
Groups/admin/users/gTeam groups
Roles/admin/users/rolesRole catalog (RBAC)
Profiles/admin/users/profilesPermission profiles

Adding a user

  1. Go to People → Directory
  2. Click Add user
  3. Enter name, email, and password (must meet password policy)
  4. Assign role and profile

Each new user consumes a licensed seat. If you are at capacity, upgrade or add licenses from Billing first.

Email uniqueness: An email can only belong to one Salestrics workspace. If the email is already in use elsewhere, use a different address.

Deactivating users

Deactivated users no longer count as active seats but their history remains in the org.


Billing

Route: /admin/billing

  • View current plan and upgrade/downgrade via Stripe checkout
  • Open the customer portal to update payment method or cancel
  • Monitor usage meters:
    • AI tokens (org, monthly reset)
    • Bulk automations (org, monthly reset)
    • Drive storage (per user, cumulative)
    • Licensed seats
  • Purchase AI token packs (paid plans, not during trial)

Subscription changes trigger in-app notifications for admins and members.


Customization

Route: /admin/customization

Advanced: configure custom applications and modules. Most teams use the default Momentum and Workspace modules without changes here.


Platform settings (Enterprise)

Route: /admin/platform

Available on Enterprise plans only:

  • SSO and MFA
  • Compliance tiers
  • Data retention
  • API rate limits
  • Per-org Connect limit overrides

Self-serve plans use standard platform defaults.


Roles and permissions

Salestrics uses roles and permission profiles to control what users can see and edit. New orgs receive a seeded RBAC catalog on signup.

Typical pattern:

  • Admin — full org and billing access
  • Standard user — CRM and Workspace access without admin screens

Adjust roles at People → Roles and assign profiles when adding users.


Org setup wizard

New organizations may see a setup wizard guiding initial configuration — company profile, first users, and plan confirmation.


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