Agentic CRM & revenue OS docs

Guides for your agentic CRM

Set up your revenue operating system, run pipeline and service workflows with AI agents, and get help across every app — from Momentum to MCP.

Applications

Salestrics is a workspace of apps for sales, service, operations, finance, files, email, team chat, analytics, and AI. Each app focuses on one part of your business. Open any app from the same workspace without signing in again.

Open an app

Use any of these ways to switch apps:

  1. App menu — Click the app icon in the top bar.
  2. Command launcher — Press Ctrl+K (Windows/Linux) or Command+K (Mac). Search by app name, pin favorites, or pick from recently viewed apps.
  3. Direct URL — Each app has its own path (for example /momentum, /insight, /connect).

The launcher shows Live, Beta, and Coming soon badges so you know what is ready today.

Your plan may not include every app. See Plans and limits for Connect, Orbit!, bank linking, and seat rules.

Quick picker

I want to…OpenStatus
See today's overview and scheduleDashboardLive
Track leads, pipeline, accounts, and salesMomentumLive
Find prospects on the web and import leadsMomentum → Lead FinderLive
Help customers and manage casesResolveLive
Track stock, warehouses, buying, and shippingFlowLive (beta improvements)
Track money, bills, budgets, and bank activityLedgerLive
Build reports, dashboards, and SQL analyticsInsightLive
Run the same change on many records at onceAutoLive
Store files and work in Docs, Sheets, Presentations, and CalendarWorkspaceLive
Read and send organization emailInbox (Salestrics Mail)Live
Chat or meet by video with your teamConnectLive
Share team news and browse peopleOrbit!Live
Ask questions or get help with workAssistantLive
Use AI digital executives and a situation roomAI DashboardBeta
Manage schedules, time off, and staff operationsWorkforceBeta
Manage people, billing, and settingsAdminLive
Connect outside AI agents to SalestricsAdmin → IntegrationsLive — see Salestrics MCP
Find help or reset a passwordSupportLive
Run quotes, orders, and subscriptions (planned)CommerceComing soon
Manage projects and delivery (planned)SprintComing soon
Run marketing campaigns and journeys (planned)MarneticComing soon
Install apps and extensions (planned)Salestrics MarketplaceComing soon

Organization overview

Dashboard

What it is: Your organization command center — schedule, daily overview, and shortcuts into other apps.

Status: Live (opens automatically; not listed in the app launcher).

Open: /dashboard or sign in to your workspace home.

Key areas:

  • Today's schedule and calendar
  • Quick links into Momentum, Resolve, Workspace, Insight, and other apps you use often

Sales and go-to-market

Momentum

What it is: Go-to-market CRM for leads, pipeline, accounts, opportunities, quotes, products, campaigns, and sales execution.

Status: Live — on every plan.

Open: App Launcher → Momentum, or /momentum.

Learn more: Momentum CRM

Key modules:

ModulePathWhat it is for
Leads/leadsPeople or companies that may buy from you
Contacts/contactsPeople you work with
Accounts/accountsCompanies you sell to or partner with
Opportunities/opportunitiesActive deals in your pipeline
Quotes/quotesFormal price offers
Products/productsWhat you sell
Price Books/price-booksProduct pricing rules
Campaigns/campaignsOutbound programs tied to pipeline
Activities/activitiesCalls, meetings, tasks, and notes
Forecasts/forecastsQuota, commit, and gap tracking
Files/filesDocuments linked to sales records
Sprint/sprintLightweight delivery tracking inside Momentum

Key features:

  • Convert leads to opportunities
  • Pipeline views, filters, and saved lists
  • Custom fields on Solo and higher plans
  • Attach Workspace files to records
  • Log and schedule follow-up activities

Lead Finder

What it is: Prospect discovery inside Momentum — search the public web, verify contact details, and import leads into your pipeline.

Status: Live — on every plan.

Open: Momentum → Lead Finder, or /momentum/lead-finder.

Key features:

  • Run prospect searches from criteria you define
  • Review and verify email addresses before import
  • Import selected prospects as Momentum leads

Outside AI agents connected through Salestrics MCP can also search and import prospects when your admin has enabled MCP access.

Auto

What it is: Bulk CRM workflows and AI-drafted automations — qualify leads, reassign owners, advance pipeline stages, and apply the same change to many records at once.

Status: Live — on every plan.

Open: App Launcher → Auto, or /auto.

Key features:

  • Build multi-step workflows that run across many records
  • Draft automation steps with Salestrics AI
  • Reuse saved automation runs

Plan note: Auto runs count toward your workspace's monthly limit. Steps you run on a single record inside Momentum do not count. See Plans and limits.


Customer service

Resolve

What it is: Customer service workspace for cases, knowledge articles, assets, entitlements, escalations, service requests, and service contracts.

Status: Live — on every plan.

Open: App Launcher → Resolve, or /resolve.

Learn more: Resolve

Key modules:

ModulePathWhat it is for
Cases/casesCustomer issues your team is working
Knowledge/knowledgeHelp articles and answers
Assets/assetsCustomer-owned equipment or installations
Entitlements/entitlementsSupport coverage and service levels
Escalations/escalationsUrgent or elevated issues
Service Requests/service-requestsStandard service work
Known Errors/known-errorsDocumented problems and workarounds
Change Requests/change-requestsPlanned service changes
Service Contracts/service-contractsOngoing support agreements
Accounts & Contacts/accounts, /contactsShared customer records
Activities & Files/activities, /filesFollow-up work and attachments

Operations and supply chain

Flow

What it is: Operations workspace for inventory, warehouses, procurement, and fulfilment — plus shared accounts, contacts, and products for your supply chain.

Status: Live — available on every plan. Flow is still being improved; some parts may change. See Flow.

Open: App Launcher → Flow, or /flow.

Learn more: Flow

Key modules:

ModulePathWhat it is for
Inventory/inventoryStock on hand, held, and available
Warehouses/warehousesLocations where you keep stock
Procurement/procurementPurchase orders and supplier buying
Fulfilment/fulfilmentPick, pack, and ship orders
Products/productsSupply catalog with stock levels
Accounts & Contacts/accounts, /contactsVendors, partners, and logistics contacts

Finance

Ledger

What it is: Finance workspace for revenue, expenses, bank transactions, budgets, forecasts, and printable invoices.

Status: Live — on every plan.

Open: App Launcher → Ledger, or /ledger.

Key modules:

ModulePathWhat it is for
Revenue/revenueMoney coming in
Expenses/expensesCosts and spending
Transactions/transactionsBank and ledger activity
Budgeting/budgetingPlanned vs actual spending
Forecasts/forecastsFinancial projections
Invoices/invoicesBills you send and track

Key features:

  • Send invoices and track payments
  • Budget vs actual views
  • Link bank accounts on paid plans (see Plans and limits)
  • Daily bank activity sync when accounts are linked

Plan note: Linked bank accounts require a paid plan. Open Admin → Bank connections to link an account.


Analytics and business intelligence

Insight

What it is: Business intelligence on your live Salestrics data — SQL analytics, visual reports, dashboards, semantic metrics, data catalog, and AI-powered analysis.

Status: Live — on every plan.

Open: App Launcher → Insight, or /insight.

Key modules:

ModulePathWhat it is for
Dashboards/insight/dashboardsSaved executive and team views
Reporting/insight/reportingStandard and custom reports
Report Builder/insight/builderDrag-and-drop report design
Dashboard Builder/insight/dashboard-builderCompose multi-tile dashboards
SQL Workspace/insight/sqlWrite and run SQL on your data
Data Explorer/insight/explorerBrowse tables and fields
Semantic Metrics/insight/metricsReusable business metrics
Ask Insight/insight/askNatural-language questions over your data
Data Catalog/insight/catalogDocument datasets and lineage
Analytics Warehouse/insight/warehouseManaged analytics storage
Analytics Pipelines/insight/pipelinesData preparation flows
Data Platform/insight/platformConnect and govern data sources
Data Governance/insight/governanceAccess and quality controls
Insight Actions/insight/actionsTrigger follow-up from insights
Analytics Activity/insight/activityRecent queries and changes

Key features:

  • Query across Momentum, Resolve, Flow, Ledger, and connected data
  • Save reports and pin dashboards for your team
  • Ask Insight for quick answers without writing SQL

Collaboration and files

Workspace

What it is: Drive, Docs, Sheets, Presentations, and Calendar — store files, co-edit documents, and schedule events with your team.

Status: Live — on every plan.

Open: App Launcher → Workspace, or /workspace.

Learn more: Workspace

Key modules:

ModulePathWhat it is for
Drive/workspace/driveFiles and folders
Docs/workspace/docsText documents
Sheets/workspace/sheetsSpreadsheets
Presentations/workspace/slidesSlide decks
Calendar/workspace/calendarEvents and scheduling

Plan note: Each person gets their own Drive space. Files on customer records use a separate shared Files limit for the workspace. See Plans and limits.


Email

Inbox (Salestrics Mail)

What it is: Organization email for sales conversations, follow-ups, and customer communication. In the product this app is named Inbox; you can also open it at mail.salestrics.com.

Status: Live — on every plan.

Open: App Launcher → Inbox, /inbox, or mail.salestrics.com.

Learn more: Salestrics Mail

Key features:

  • Personal mailbox for each person
  • Record email tied to leads, contacts, accounts, and cases
  • Shared inboxes for teams (for example support queues)
  • Email attachments use the mailbox owner's Drive space

Plan note: Custom mail domains are available on Growth and higher plans.


Team communication

Connect

What it is: Internal team chat, meetings, and video for people in your organization.

Status: Live — Team plan and higher (not on Free Forever or Solo).

Open: App Launcher → Connect, or /connect.

Learn more: Connect

Key modules:

ModulePathWhat it is for
Chat/connect/chatTeam messaging
Meetings/connect/meetingsScheduled and ad-hoc video calls

Plan note: Call size, group calls, guest links, and maximum call length depend on your plan. See Plans and limits.

Orbit!

What it is: Your organization's social feed — team posts, shout-outs, conversations, and a people directory.

Status: Live — Growth plan and higher.

Open: App Launcher → Orbit!, or /orbit.

Key modules:

ModulePathWhat it is for
Timeline/orbitTeam feed and posts
People/orbit/peopleBrowse colleagues and profiles

Plan note: People who only use Orbit! do not use a paid seat on plans that include Orbit!. See Admin and Plans and limits.


AI and automation

Assistant

What it is: In-product chat with Salestrics AI — ask about your workspace data, draft content, and plan next steps.

Status: Live — on every plan.

Open: App Launcher → Assistant, or /assistant.

Learn more: Assistant and Salestrics AI

Key features:

  • Ask questions about leads, cases, and other records you can access
  • Start new chats, revisit history, and export conversations
  • Choose faster or deeper answers when offered

Plan note: Assistant use counts toward your workspace's monthly Salestrics AI token limit.

AI Dashboard

What it is: AI digital executives — persistent AI teammates, proactive insights, a meeting room, and a situation room for executive visibility.

Status: Beta.

Open: App Launcher → AI Dashboard, or /ai/dashboard.

Key features:

  • Configure AI executives that monitor areas of your business
  • Review proactive briefings and recommended actions
  • Use the situation room for cross-functional visibility

People operations

Workforce

What it is: Workforce management — staff records, scheduling, time-off requests, staff planning, and a staff portal.

Status: Beta (not shown in the app launcher while in limited rollout).

Open: /workforce when enabled for your workspace.

Key modules:

ModulePathWhat it is for
Staff/workforce/staffEmployee records
Scheduling/workforce/schedulingShift and roster planning
Time Off Requests/workforce/time-offPTO and absence
Staff Planner/workforce/staff-plannerLong-range capacity planning
Portal/workforce/staff-portalSelf-service for staff

Administration and help

Admin

What it is: Platform administration — users, billing, security, organization settings, integrations, and system configuration.

Status: Live — admins only.

Open: App Launcher → Admin, or /admin.

Learn more: Admin

Common paths:

AreaPathWhat it is for
OrganizationAdmin → OrganizationCompany profile, brand, and security
UsersAdmin → UsersDirectory, roles, profiles, and access
BillingAdmin → BillingPlan, usage, trials, and add-ons
IntegrationsAdmin → IntegrationsOutside tools and Salestrics MCP API keys
Bank connectionsAdmin → Bank connectionsLink accounts for Ledger
Salestrics AIAdmin → Salestrics AIAI settings for your workspace

Support

What it is: Self-service help from the Support AI agent — product questions, troubleshooting, password reset, and escalation to the Salestrics team.

Status: Live — on every plan.

Open: App Launcher → Support, /support, or app.salestrics.com/support.

Learn more: Support and Troubleshooting


Coming soon

These apps appear in the product roadmap and may show a Coming soon badge. They are not available in the app launcher yet.

AppWhat it will coverPath
CommerceQuotes, orders, subscriptions, product catalogs, and customer commerce/commerce
SprintProject management, tasks, milestones, resource planning, and delivery/sprint
MarneticMarketing campaigns, audiences, journeys, content, and performance analytics/marnetic
Salestrics MarketplaceDiscover, install, and manage apps, integrations, and extensions/marketplace

Marnetic (planned modules) includes Campaigns, Audiences, Segments, Journeys, Forms, Landing Pages, Events, Social, Ads, Lead Scoring, Attribution, Content Library, Brand Assets, and Analytics.


Custom applications

Your organization can add custom applications built for your team. When installed, they appear in the app launcher under Custom Applications with their own name, icon, and workspace label. Ask your admin how custom apps are provisioned for your workspace.


Plan availability at a glance

App or featureFree ForeverSoloTeamGrowth+
Momentum, Resolve, Flow, Ledger, Insight, Auto, Workspace, Assistant, SupportYesYesYesYes
Salestrics Mail (Inbox)YesYesYesYes
Connect (chat and video)NoNoYesYes
Orbit!NoNoNoYes
Custom fields (Momentum)NoYesYesYes
Linked bank accounts (Ledger)NoYes (1)Yes (1)Yes (3 on Growth; unlimited on Scale and Enterprise)
Custom mail domainNoNoNoYes

For full limits on seats, storage, AI tokens, Auto runs, and Connect call sizes, see Plans and limits.


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